What does Account outstanding mean?

A meter account becomes outstanding when a Resident has insufficient energy credits and/or energy service fees due have not been paid. This means that the Resident has not made full payment for an amount due by the due date. The meter account will remain outstanding until that past due balance is paid in full. To change the status of the account, a Resident user should make payment from the payment page of the FlexView Mobile App. Payments for both energy credits and fixed fees due can be paid in a single transaction.